Why smart chatbots matter

A chatbot is like a digital team member that never clocks off. It welcomes every visitor to your website, answers common questions, and captures contact details even when you are on the tools or out with clients.

Instead of losing enquiries to missed calls or after-hours messages, your chatbot keeps conversations moving and feeds new leads straight into your system for follow-up.

Why smart chatbots matter

Every unanswered question is a potential customer who drifts away. Chatbots give small businesses a simple, affordable way to be responsive 24/7, without needing a call centre or extra staff.

Impress visitors with a chatbot that answers their questions

Your chatbot sits on your website or landing pages and starts the conversation the moment someone arrives. It can explain your services, qualify enquiries with a few quick questions, and invite people to book a call or
request a quote in seconds.

Two Kiwi Robots designs each chatbot around your tone of voice and FAQs, so it feels like a real person from your team, not a generic script.

Our Web Design Process

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Simple briefing session

Together, we map out the questions your customers ask most, the answers you want to give, and what information you need to collect from every enquiry. This keeps your chatbot focused on real conversations that save you time.

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Chatbot in a Day build

Your chatbot is built and connected to your website or directory listing using proven conversation templates tailored for New Zealand sole traders and small businesses.

Most clients see their first version live within one working day once content is confirmed.

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Reports, routing and follow‑up

New leads are saved into your contact list and can be routed to email, text, or your job pipeline so nothing gets missed.

You can see which questions people ask most and use that insight to improve your services and marketing.

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Easy content management

Need to change a price, add a new service, or update your hours. We make small updates quick and painless, so your chatbot always shares the latest information.

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Care Plans and support

Ongoing monitoring, tweaks, and performance checks are included in our care plans, alongside your website hosting and security. As your business grows, your chatbot can grow with you—handling more questions, more services, and more leads without adding extra stress.

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